FAQ: ArcWorlde: Wizards vs Dark Lords
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Will the STL files for these miniatures be made available?

The ArcWorlde range is a physical range in white metal and fine resin only, so STL files will not be sold. If you are a 3D printer enthusiast, I have my Digital Workshop range that is available to print at home! Check out my Patreon (www.patreon.com/WarpMiniatures) or my MyMiniFactory store (www.myminifactory.com/users/WarpMiniatures).

Last updated: June 19, 2022 13:25

Can I add models from the Warp Miniatures webstore to my pledge to save on shipping costs?

You can indeed. There will be a promo code released when the pledge manager goes live which will deduct the cost of shipping on your orders from the Warp Miniatures webstore. These orders will then be put to one side, and shipped together with your pledges when everything is ready.

Last updated: June 20, 2022 01:54

In the metal pledges, are the models that are resin-only included?

Absolutely! Everything that is cast in metal will be in metal. Everything that is resin only will still be included, but just in resin. At the moment the only resin-only models are the Ensorcelled Beast, the Hellbeast and the Tarrasque, so there’s plenty of metal goodness for you all to get stuck into!

Last updated: June 20, 2022 01:54

Do you ship to (insert country name here)?

We do! Warp Miniatures has customers all over the world, and we regularly ship to those customers all over the world.

Last updated: June 20, 2022 01:54

Can I add models from the Warp Miniatures webstore to my pledge to save on shipping costs?

You can indeed. There will be a promo code released when the pledge manager goes live which will deduct the cost of shipping on your orders from the Warp Miniatures webstore. These orders will then be put to one side, and shipped together with your pledges when everything is ready.

Last updated: June 20, 2022 01:54

In the metal pledges, are the models that are resin-only included?

Absolutely! Everything that is cast in metal will be in metal. Everything that is resin only will still be included, but just in resin. At the moment the only resin-only models are the Ensorcelled Beast, the Hellbeast and the Tarrasque, so there’s plenty of metal goodness for you all to get stuck into!

Last updated: June 20, 2022 01:54

Do you ship to (insert country name here)?

We do! Warp Miniatures has customers all over the world, and we regularly ship to those customers all over the world.

Last updated: June 20, 2022 01:54

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

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Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

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BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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